Submit, track, and reply to support tickets directly from the Ventana portal — powered by Zoho Desk.
The Support module connects your portal users to your Zoho Desk help desk. Clients can open new tickets, check on existing ones, and continue conversations — all without leaving the portal.
Create a new support request from a simple form — subject, description, and submit.
See ticket status, priority, and agent updates in real time from the ticket list.
Respond to support agents directly within the ticket thread, without switching tools.
Enable Zoho Desk and configure which roles can access the Support module.
Submit new tickets, check status, and reply to your support team from the portal.